We want you to be satisfied with your order. Our boards are warrantied against manufacturer defects for a period of 30 days from the date of purchase. We will repair, refund, or replace, at our option, any High Rollin' skateboard that delaminates due to defects in materials or manufacturing. If you feel that you have received a product that was damaged during the shipping process, please contact us and we will do our best to rectify the situation. To qualify for a return or refund the product must meet the following requirements: - A request for a refund must be placed within 30 days of receipt - The product is in new and unused condition - Trucks, bolts, stickers or grip tape have not been applied to skateboards - Apparel has not been worn or washed - Product is in its original packaging. Shipping costs will not be refunded. No other warranty is expressed or implied.
Skateboards are manufactured of sheets of laminated wood and can break under stress. Skateboard decks are not warrantied and cannot be completely guaranteed by the manufacturers. Therefore, High Rollin' Skateboards does not allow any returns on broken or cracked skateboard decks. Broken skateboards due to impact are not considered defective. If you land a trick improperly it's possible to snap a deck, any deck, and is not covered under warranty.
What does not qualify for a return or refund:
To submit a claim you must do the following:
High Rollin’ Skateboards
35 East Horizon Ridge Pky 110-40
Henderson, NV 89002